FAQ

1. Overview of the CtrlMovie App

1-1. What is the CtrlMovie App?

The CtrlMovie App is an interactive application that allows audiences to participate in real-time voting for a unique cinematic experience. It supports audience-participation “interactive movies,” where the storyline progresses based on audience votes. In the movie HYPNOSISMIC-Division Rap Battle-, audience votes influence the story, leading to different developments and endings in each screening.

1-2. Is the CtrlMovie App free?

The CtrlMovie App is completely free to use. There are no additional charges or in-app purchases, so you can enjoy it without any worries. However, data usage fees may apply depending on your mobile carrier.

1-3. Can anyone participate?

The CtrlMovie App is designed for easy participation by everyone. Regardless of age, anyone with a smartphone can enjoy it. If you have a smartphone with the CtrlMovie App installed, you can join the experience.

1-4. How much data does it use?

The CtrlMovie App uses minimal data, making it safe to use with mobile data.

2. How to Use the CtrlMovie App & System Requirements

2-1. How do I use the CtrlMovie App?

The CtrlMovie App can be downloaded from the App Store or Google Play. After installing the app, scan the QR code displayed on the movie screen to participate in voting events. Voting takes place in real-time via smartphone.

2-2. Are there any precautions regarding QR codes and alphanumeric codes displayed on the screen?

Each QR code displayed on the screen is valid only for the specific screening session at that theater. Using it at other theaters, different screening times, or unrelated locations may cause system errors and disrupt the screening. In addition to scanning QR codes, you can also participate in voting by manually entering the alphanumeric code displayed on the screen.

2-3. What are the system requirements?

The CtrlMovie App requires iOS 13 or later and Android 8.0 or later. Please update to the latest version for the best experience.

2-4. What about network requirements?

Voting may not be properly reflected when using Wi-Fi. Please use mobile data for a stable connection. To avoid issues, it is recommended to turn off Wi-Fi.

2-5. What happens if my smartphone is not compatible?

If your device does not meet the system requirements, the app may not function properly. Please update to the latest OS version or use a compatible device.

3. Tickets & Advance Sales (MoviTike)

3-1. How much do tickets cost?

Advance tickets (MoviTike) cost ¥2,000, while same-day tickets cost ¥2,500 (tax included).

・Normal tickets:
 HYPNOSISMIC -Division Rap Battle-
 Price: ¥2,500 (tax included)
 ※ Discounts and service fees do not apply. Complimentary tickets cannot be used.
 ※ Some theaters may have additional fees. Please check the respective theater’s website for details.

3-2. What is a MoviTike advance ticket?

MoviTike is a pre-sale ticket available for purchase online, allowing seat reservations at participating theaters.

How to use MoviTike:

1.Purchase a MoviTike ticket from the movie’s special TICKET page.
2.Once seat reservation opens, visit the theater’s website.
3.Select your preferred screening date and seat.
4.Choose the “MoviTike purchase” option and enter your 10-digit “MoviTike purchase number” and 4-digit “MoviTike PIN.”
5.Confirm the reservation by selecting the MoviTike option.
6.Retrieve your admission ticket from the theater’s self-service ticketing machine using the reservation number sent via email.

For detailed instructions, visit the Movie Walker support website.

4. Voting Rules, Results & Achievements

4-1. Can I vote from multiple smartphones?

To ensure fairness, please use only one smartphone per person for voting. Using multiple devices may cause system issues and disrupt the screening.

4-2. Can I change my vote after submitting it?

Once a vote is submitted, it cannot be changed. Please review your selection before submitting.

4-3. How are voting results displayed?

Your voting results will be shown in the app after the movie ends. Additionally, results for each screening session will be available on the special website. (As of February 12, the results page is under development.)

4-4. If I miss a vote, will it affect future votes?

Missing a vote or not participating does not affect your ability to join the next voting round.

4-5. Do I need to register an account for the CtrlMovie App?

No, account registration is not required. However, without an account, your voting history and viewed endings will not be saved. Registering an account allows you to track your achievements and collect digital rewards (collectibles), enhancing your experience.

4-6. What are "Achievements" and "Collectibles"?

・Achievements are records of milestones in your movie experience. For example, watching the full movie once unlocks the Watched 1x achievement.

・Collectibles are digital rewards earned by unlocking achievements. Enjoy collecting different rewards by completing various achievements.Collectibles are digital rewards earned by unlocking achievements. Enjoy collecting different rewards by completing various achievements.

 

4-7. Important Notes About Achievements & Collectibles
  • ・Achievements and collectibles are granted when registered users view the corresponding scenes in the movie. If the CtrlMovie App is closed or your device is turned off during screening, the data will not be recorded.

    ・Achievements and collectibles cannot be granted retroactively. Data before account registration cannot be applied afterward.

5. Frequently Asked Questions

5-1. What if I arrive late to the screening?

The QR code is displayed just before the screening starts. If you enter after the screening has begun, you will not be able to participate in voting.

5-2. Can I use the app offline?

No, an internet connection is required to use the CtrlMovie App.

5-3. What happens if my internet connection drops during voting?

You will be unable to vote in real time. To ensure a stable connection, please use mobile data instead of Wi-Fi.

5-4. What if my smartphone runs out of battery?

If your phone’s battery dies, you will not be able to participate in voting.

5-5. What if I can’t scan the QR code?

If scanning fails, you can manually enter the alphanumeric code displayed on the screen.

5-6. What if the app crashes or freezes?

Restart the app. If the issue persists, update or reinstall the app. You will need to scan the screening’s QR code again.

6. Viewing Etiquette & Rules

6-1. Screening Type

This is an interactive cheering screening, where clapping, hand movements, and cheering are allowed. Official HYPNOSISMIC light accessories can be used, but they must be handled appropriately.

6-2. General Etiquette

・Be mindful of others and refrain from excessive shouting.
・Only official light accessories are allowed.
・Standing, jumping, or disruptive behavior is prohibited.

7. Security & Privacy

The CtrlMovie App complies with relevant data protection regulations. Please check the app’s Privacy Policy for details.

8. Contact Information

For inquiries, visit the HYPNOSISMIC official contact page(https://hypnosismic.com/contact/) or the CtrlMovie support page(https://ctrlmovie.com/contact).

9. Disclaimer

The production committee, distributors, and theaters are not responsible for connectivity issues caused by device limitations, network conditions, or emergencies.